Responsible Gaming — cbaji8's Commitment

cbaji8 makes responsible gaming our highest priority

Q: How do I set up self-exclusion at cbaji8?

Contact our 24/7 live chat or send an email to support@cbaji8.cam to request self-exclusion. Our support team will help you complete the process. You can choose a temporary exclusion (30 days to 6 months) or a permanent one.

cbaji8 is committed to ensuring that entertainment never becomes a problem. For those aged 21 and above, our goal is to provide a safe and informed gaming environment.

What is responsible gaming and why does it matter?

At cbaji8, we believe online gaming should be a form of entertainment — not a solution to life's pressures or financial difficulties. Responsible gaming means enjoying games while maintaining full control over your time, money, and emotions.

cbaji8 is a trusted platform for countless players across Bangladesh. We want every player to game consciously and safely. Our responsible gaming policy is designed to protect players so that gaming always remains enjoyable.

If you ever feel that gaming is getting out of control, our tools and support team are always here for you. Using the responsible gaming tools at cbaji8, you can set your own gaming limits at any time.

Warning

Online gaming carries financial risk. Never bet more than you can afford. Continuing to play in the hope of winning back lost money is a dangerous tendency.

Remember

Gaming is for entertainment only. Do not treat it as a source of income.

Our protection tools and policies

Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion option. You can close your account for a set period or permanently. Once the exclusion is active, you will not be able to log in during that time.

Deposit Limits

Set daily, weekly, or monthly deposit limits so you never go over your budget. Once a limit is set, it takes effect immediately. A cooling-off period applies when increasing a limit.

Time-Out Feature

Take a time-out from 24 hours up to 30 days. During this period your account will be temporarily suspended. A short break can help you come back with a fresh mind.

Bet Limit Setting

Decide in advance the maximum amount you will wager in each session. Using the loss-limit feature, your session will end automatically once you have lost a set amount.

Self-Assessment Test

Use our self-assessment tool to ask yourself — are your gaming habits within healthy limits? Answer honestly and seek help if needed.

24/7 Support Centre

The cbaji8 support team is ready to assist you around the clock, 24 hours a day. Speak to us in Bengali via live chat — whether it is a gaming concern or any account-related question, we are here for you.

21+

For those aged 21 and above only

Creating an account and gaming at cbaji8 is strictly for individuals aged 21 and above. We follow a strict age verification process to prevent access by minors. Please keep younger members of your family away from this platform.

Assess yourself

Ask yourself the questions below. If the answer to one or more is "yes", consider seeking help:

Do you repeatedly game to try to win back money you have lost?
Is gaming taking time away from your family or work?
Have you gone into debt because of gaming, or are you heading that way?
Do you feel restless or irritated when you stop gaming?
Do you hide your gaming from family or friends?
Is gaming having a negative effect on your mental health?

Use the support tools

Cooling-Off Period

Set a cooling-off period from one week to three months. During this time promotional emails and bonus offers will be paused.

Gaming History Review

Log in to your account to view your gaming history, deposit, and withdrawal records. This will make you aware of your own spending patterns.

Promotion Opt-Out

Opt out of bonus offers or promotional messages at any time. Let us know via live chat and we will act promptly.

Tips for safe gaming

Follow a few simple rules for responsible gaming at cbaji8:

Set a budget

Keep a separate budget for gaming and never go beyond it. Never play with money set aside for paying bills.

Respect time limits

Set a daily time limit for gaming. Avoid long sessions — take frequent breaks.

Play with an entertainment mindset

See gaming as entertainment, not a source of income. A win is a bonus — a loss is a normal part of the experience.

Talk to your loved ones

Speak openly with family or friends about gaming. They can be your genuine support.

Need help?

Our support team is always here for you. Reach out for any assistance related to responsible gaming.

Live Chat

24/7 Support in Bengali

Email

[email protected]

Common questions about responsible gaming

Contact our 24/7 live chat or send an email to [email protected] to request self-exclusion. Our support team will help you complete the process. You can choose a temporary exclusion (30 days to 6 months) or a permanent one.

Yes, deposit limits can be changed, but reducing a limit takes effect immediately. Increasing a limit is subject to a cooling-off period (usually 7 days) — this ensures you do not make impulsive decisions.

Yes, your account balance remains fully safe during a time-out or self-exclusion. Only login and gaming are disabled. Once the time-out ends, you can withdraw as normal.

Start by speaking with them with empathy, without judgment. Encourage them to contact the cbaji8 support team. You can also reach out yourself through our live chat for guidance — we provide support in Bengali.

cbaji8 follows an age verification process when an account is created. Only individuals aged 21 or above are allowed to open an account. You can further restrict access for younger people in your household by using parental control software on your device.

Some common signs of gaming addiction include: repeatedly gaming to try to win back lost money, feeling restless when stopping gaming, prioritising gaming over family and work, lying about gaming, and continuing to game despite financial difficulties. If you notice these signs, please seek help.